At some point a while ago my mobile app stopped letting me access/start auctions.
I thought it was because I'd swapped onto a new mobile and the new app was fubar, but I tried the old one which hadn't updated and that couldn't either
I did some googling and put in a ticket.
The response I got was, unsurprisingly, sub standard. One suggestion was that I re-install the app - as if I wouldn't have tried that already.
One support assistant said it was being changed and people were being ported over slowly and that she's flagged me for a port - really?
Needless to say that had no effect. I checked several days later. Nothing. Zilch. Nada!